FAQ
Sublimation Printing FAQs
A: Sublimation printing uses heat-transfer technology to apply full-color designs directly into polyester fabrics. Your design is printed onto special transfer paper, then heat-pressed onto the garment. The design becomes part of the fabric itself – it won’t crack, peel, or fade.
A: Sublimation works best on polyester and polyester-blend fabrics (70% polyester or higher). Cannot sublimate on 100% cotton – recommend dye printing instead.
A: Sublimated colors are permanent and fade-resistant. With normal washing, colors remain vibrant for 50+ washes. UV exposure may cause gradual fading.
A: MOQ is 10 units. Custom pricing available for orders under 10 units.
A: Standard: 5–7 business days | Express: 2–3 days (+R50–100/unit) | Rush: 24–48 hours (subject to availability)
Dye Printing FAQs
A: Dye printing applies reactive dyes directly into cotton and cotton-blend fabrics. The dye chemically bonds with fabric fibers, creating rich, lasting color.
A: Very durable. With proper care, dye-printed garments last 100+ washes without significant fading.
A: Yes. We use reactive dyes with minimal wastewater. Committed to sustainable manufacturing practices.
CMT FAQs
A: Cut-Make-Trim refers to full apparel manufacturing: cutting fabric, sewing the garment, and finishing it. Includes pattern making, grading (multiple sizes), sewing, and finishing.
A: 50 units per design is standard. We may negotiate for established clients.
A: Sampling: 2–3 weeks | Production: 4–6 weeks after sample approval | Total: 8–9 weeks from start to delivery
General FAQs
A: Bank transfer (EFT) | PayFast | Stripe/Card payment | Cash on delivery (local). Typically require 50% deposit.
A: Both. Local delivery free for orders over R5,000; otherwise R150–300. Regional/nationwide courier available.
A: We stand behind our work. If defect is on our end, we’ll investigate, determine root cause, and reprint/remake at no cost.